Fin is mid-acquisition. Here's a pipeline-priced alternative.
Salesforce signed an agreement to acquire Fin in June 2026 — the deal is expected to close in late 2026 or early 2027, and Fin's pricing is under review until it does. Fin charges $0.99 per support resolution. GTM Clarity charges per pipeline outcome, with a human included.
What happened to Fin
Salesforce signed an agreement to acquire Fin, Intercom's AI agent, in June 2026. The deal is expected to close in late 2026 or early 2027, and Fin's pricing is under review pending that close.
What it means if you're evaluating Fin
Fin's $0.99-per-resolution price is a support metric — it's built to close support tickets, not qualify sales conversations. If you're comparing Fin for an inbound-sales use case, you're comparing a support tool against a job it wasn't priced for, from a vendor now mid-acquisition.
Fin resolves support tickets, priced per resolution. GTM Clarity resolves pipeline, priced per outcome, with a human included.
Where you land on the ladder
Every rung is priced from the same public ladder — no special alternative-page rate.
- Clarity
- $0.50/visitor (banded)
- Contact
- $21.50
- Qualified lead
- $95
- Meeting
- $125
- Qualified meeting
- From $225 / 2% ACV
| Capability | Fin | GTM Clarity |
|---|---|---|
| Outcome pricing | $0.99 per resolution. A support metric, not a sales outcome. | Pay only for the outcome — a resolved visitor, a contact, a qualified lead, a meeting, or a qualified meeting. Nothing else. |
| Humans included | General-purpose support AI. No standing human sales backstop. | The AI qualifies around the clock. A person steps in and closes when the deal is worth it, at no extra charge. The AI never closes alone. |
| Identity resolution | Cookie-based identification of known, logged-in users. Anonymous visitors get a generic experience. | Company-level resolution worldwide. Person-level match for US visitors. Both run continuously in the background. |
| Verification | A resolved support ticket, not a verified sales conversion. | Every billed rung is a verified event — a resolved visitor, a captured contact, a qualified lead, a booked meeting, or a qualified meeting. Not a page view, not a form fill. |
| Remarketing | Not a stated capability for anonymous website visitors. | A resolved visitor carries forward. Someone who doesn't convert on visit one is recognized on visit two, not treated as a stranger. |
| CRM-neutral | Strong CRM logging via Intercom. Not built for sales pipeline routing. | Works with Salesforce, HubSpot, or no CRM at all. |
| Live in minutes | Built for support deployment. Sales use requires significant reconfiguration. | One script tag. No implementation project. |
Switching over
Fin is a solid support agent. GTM Clarity is a pipeline agent — run them side by side, or use the one priced for the job you actually have.
- 1Swap one script tag for ours.
- 2We import your ICP and qualification criteria.
- 3CRM routing carries over on day one — Salesforce, HubSpot, or none.
- 4Live in minutes. Someone on our side reviews the first conversations with you.
See a pipeline-priced alternative in one meeting
Book a meeting. We'll walk you through a live example — priced per outcome, not per resolution.